Data Backup and Recovery That Actually Works When You Need It
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Why "We Have a Backup" Is Not the Same as "We Can Recover"
Backups That Have Never Been Tested
A backup that has never been tested is a backup you cannot rely on. Backup jobs fail silently, retention windows expire, and configurations drift without anyone noticing.
Recovery Time That Doesn't Match Business Reality
Getting data back is only half the problem. If recovery takes 48 hours and your business cannot sustain 48 hours of downtime, the backup strategy does not fit the business.
Ransomware Designed to Target Backups
Modern ransomware specifically targets backup files and network shares before executing its payload. Backups that live on the same network they protect are not ransomware-resistant backups.
No Documentation of What's Protected
Without a clear inventory of what is backed up, on what schedule, and to where, it is impossible to know whether a recovery would be complete or partial until you’re in the middle of an incident.
Backup and Recovery Built to Hold Up When Everything Else Fails
Verified, Tested Restores
We run regular test restores and document the results so you have evidence that your backup is functional, not just running.
Ransomware-Resistant Architecture
Backup configurations that isolate copies from your primary network so an attack that encrypts your environment cannot reach your recovery point.
Defined Recovery Time Objectives
We document recovery time and recovery point objectives aligned to your business requirements so recovery expectations are set before an incident occurs, not during one.
Personalized Support with Genuine Care
Known for our responsiveness and empathy, we handle your backup and recovery needs with professionalism and attention to detail.
Complete IT Management
Data Backup and Recovery FAQs
How often should backups run?
For most business environments, daily backups are the minimum. Critical systems may warrant more frequent backup intervals. The right cadence depends on your recovery point objective: how much data loss your business can absorb if an incident occurs between backup jobs. We document that number for each client and configure backups accordingly.
Does Microsoft 365 back up our data?
No. Microsoft 365 retains deleted items and provides limited version history, but it does not provide true backup and restore. Data lost to ransomware, a compromised account, or accidental deletion beyond the retention window is not recoverable through Microsoft alone. We add a dedicated 3rd party backup layer to protect your Microsoft 365 environment.
How do you protect backups from ransomware?
Ransomware specifically targets backup files on the local network. We configure backup architectures that isolate copies from your primary environment, including offsite and cloud-based storage with immutability settings that prevent encrypted or deleted data from overwriting clean recovery points.
How long does recovery take?
Recovery time depends on the size of the environment, the recovery method, and how the backup architecture was designed. We document recovery time objectives for each client before an incident occurs. For most small and mid-sized environments, critical systems can be restored within hours, not days, when the backup architecture is built for it.
What does data backup cost?
Pricing depends on the volume of data being protected, the backup frequency, the retention period, and the storage destinations required. It is typically included in or priced alongside our managed IT agreements. We can walk through a specific number on a discovery call.
Is backup documentation required for HIPPA, PCI DSS or CMMC?
Yes. The HIPAA, PCI DSS and CMMC specifically require covered entities to establish and document procedures for backup and recovery of electronic protected health, customer and contract information. We maintain that documentation and test restore records as part of our compliance program for healthcare clients across Birmingham.
Know Your Data Is Protected Before You Need to Prove It
Call us to review your current backup configuration. We’ll assess what’s covered, test whether it restores, and show you what a verified backup and recovery program looks like for your environment. Serving Birmingham, Hoover, Vestavia Hills, and central Alabama.